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Queenplay Casino
4.5/5Founded
2020
Homepage
https://www.queenplay.com/
Owner
MarketPlay LTD
Slots Amount
3000+
Game Providers
NetEnt, Games Global, Evolution Gaming, Quickspin, Yggdrasil, Betsoft, NextGen, iSoftBet, Habanero, Pragmatic Play
Support Email
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I have had some good times on Aspire Global casinos, and Queenplay is one of the most unique yet. The welcome bonus of up to £200 is excellent, and the games are good, but there’s not enough of them and it’s missing a loyalty program.
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Queenplay has a very woman-first approach. And I’m not just putting words in their mouth. Their homepage proudly declares itself to be a casino for “women first and foremost”, and the site’s advertisements declare that “ladies rule” and promise you can “play like a queen”.
Messaging aside, the site has everything I would expect to find on an online casino, including over 400 games (mostly slots), welcome bonuses, and good customer support and payment options. It also doesn’t matter what gender you are when it comes to signing up, although if you’re averse to the colour pink, you will have a hard time here.
In this Queenplay review, I’ll go over some of the site’s features and take a closer look.
Pros & Cons
I’m undecided on what to think about the women-first approach on Queenplay. It seems to exclude male players and it does so unnecessarily, as there is nothing particularly feminine about the site (unless you want to argue that pink is a female-only colour). Men can still join, though, so it doesn’t change the user experience.
Withdrawals are quick, there is a good selection of payment methods, and the welcome package bonus is solid, too. The downsides include a limited selection of casino games—400 is not that impressive these days—and the lack of a loyalty club or a varied selection of loyalty promotions.
- Generous welcome package bonus
- Fast withdrawals
- Live casino
- Live chat for members
- Good variety of slot games
- No loyalty program for UK players
- Not the biggest selection of games
- No mobile app
Queenplay Casino Login – How to Sign Up
There are only a few steps and two pages in the Queenplay registration process, so I was able to sign up in seconds. Follow the steps below to do the same:
- Click the pink “Join” button
- Enter your email address
- Choose a username and password
- Click “Next”
- Enter your first and last name, as well as your gender
- Choose your gender and date of birth
- Input your full address and phone number
- If you have a bonus code, enter it at the bottom of the second page
- Choose your marketing preferences by toggling the “special bonus offers” option
- Accept the terms and conditions and confirm that you’re over 18
- Click “Submit” to complete the process
- You’re now ready to deposit and play!
Queenplay Casino Bonuses
It looks like new customers have all the fun on Queenplay, as you won’t see many promotions before you sign up. I can confirm, however, that the loyalty bonuses increase once you have member access.
Queenplay Casino Welcome Bonus
The Queenplay welcome package bonus promises to be “fit for a queen”, but they have nothing against princes or kings—there are no exclusions here!
It offers up to £200 across a three stage welcome bonus (see below). There is a £500 win cap, so any amounts above this are invalidated, and the site also notes that there are restrictions for players who use Neteller or Skrill. It doesn’t exclude them outright, but states that it reserves the right to withhold funds when players using these methods wager £2.50 or more per game before meeting the wagering requirements.
First Deposit = 100% up to £50 & 20 Free Spins (Starburst)
The deposit bonuses kick off with a 100% boost on deposits of £10 or more, giving you up to £50, equating to a total of £100 with a £50 deposit.
Interestingly, the terms state that the whole bonus only applies to deposits of £20 or more, but the specific bonus terms note that this opening offer is the exception.
Second Deposit = 50% up to £75 & 20 Free Spins (Finn and the Swirly Spin)
The minimum deposit jumps to £20, and the matched offer drops to 50%.
Third Deposit = 50% up to £75 & 20 Free Spins (Book of Dead)
Another 50% match on a £20 minimum deposit amount, this time with spins fixed to the classic Play’n Go slot, Book of Dead.
Queenplay Casino No Deposit Bonus
No deposit bonuses are rare these days. I have come across a few on my travels, but they’re not as common as they once were, and I haven’t seen any on Queenplay recently. That might change, though, and the terms include provisions for no deposit free spin offers.
Queenplay Casino Loyalty Bonuses
I would have liked to see a loyalty club onQueenplay, but many sites are forgoing such promotions, and it seems that Queenplay is one of them.
While there is no loyalty program or VIP scheme, there are regular loyalty promotions and other rewards targeted at new players. These include free spin offers, network promotions (including the Drops & Wins promotion from Pragmatic Play), and reload offers.
Wagering Requirements
The Queenplay welcome offer comes with a wagering requirement of 35x, which applies to bonus credits and free spin winnings. It seems to apply across the site, so the same number is used on other promotions. I still recommend checking the T&Cs on new promotions, though, just to be sure.
Slots Available at Queenplay Casino
The slot selection on Queenplay isn’t the biggest. The site has over 400 casino games, which is fairly tame for a modern casino, but most of them are slot games, and they include some of the UK’s most popular titles. They are also updated regularly, and there were a bunch of new video slots on the site when I conducted this review.
Progressive Slots at Queenplay Casino
The inclusion of Blueprint Gaming means that Queenplay can tap into the excellent Jackpot King system. It’s not the biggest range of progressive jackpot games, but there are some good options here, including the Wish Upon a Jackpot slot game.
Games Section at Queenplay Casino
I was happy to see that most of my favourite providers were available on Queenplay, including Pragmatic Play, Blueprint Gaming, NetEnt, Play’n Go, and Evolution Gaming. I wasn’t a big fan of the categories. The site could use some additional filters or collection options to make navigation easier, but as there are fewer games than on other casinos, it’s not as big of an issue as it usually is.
Casino Table Games
It’s been a while since I have encountered a large selection of RNG table games and Queenplay didn’t buck that trend. I found a small variety of virtual table games, most of which were variations of blackjack and roulette.
Queenplay Casino Live Casino
The live casino more than makes up for the virtual table games. Evolution Gaming provides the majority of these titles. I played a few games of cards on poker variations like Three Card Poker and Power Blackjack before trying the many roulette and baccarat variants.
There were always tables open, the stake range was varied, and some games offered big jackpots. No complaints from me here.
Deposit and Withdrawal Methods Available
Deposits and withdrawals are processed quickly and without hassle. I didn’t have any issues in this department and received my funds within hours of cashing out.
The terms and conditions state that the site may charge an admin fee on certain payment methods, but I wasn’t charged.
Withdrawal Methods, Limits & Processing Times
Deposit Method | Min. Deposit | Max. Deposit | Processing Time |
---|---|---|---|
Visa | £10 | N/A | Instant |
Mastercard | £10 | N/A | Instant |
Apple Pay | £10 | N/A | Instant |
Trustly | £10 | N/A | Instant |
PayPal | £10 | N/A | Instant |
MuchBetter | £10 | N/A | Instant |
Skrill | £10 | N/A | Instant |
Paysafecard | £10 | N/A | Instant |
Withdrawal Methods, Limits & Processing Times
Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Processing Time |
---|---|---|---|
Visa | £10 | N/A | 0 to 6 days |
Mastercard | £10 | N/A | 0 to 6 days |
Apple Pay | £10 | N/A | 0 to 2 days |
Trustly | £10 | N/A | 0 to 4 days |
PayPal | £10 | N/A | 0 to 2 days |
MuchBetter | £10 | N/A | 0 to 2 days |
Skrill | £10 | N/A | 0 to 2 days |
Paysafecard | £10 | N/A | 0 to 2 days |
Queenplay Casino on Mobile
The Queenplay website looks the same on mobile (iOS and Android) as it does on desktop, albeit much more condensed. It’s a very neat layout and I was able to navigate and find all the necessary games and information without issue.
I could also access and use the account page without issue and actually found the mobile site to be easier to use than the desktop one.
Queenplay Casino Mobile App
There is no Queenplay mobile app for either Android or Apple devices. You can access the site on your mobile browser, though, and as noted above, it’s a good way to play.
Queenplay Casino Customer Service
The Queenplay customer support team is available 24/7. Live chat is available and offers fast and professional support, but the hours are limited and you need to be logged in to see it. Otherwise, you can send the support team an email. The support team was always fast and very helpful when I got in touch.
Tool | Availability |
---|---|
🌐 Languages | English, Norwegian, French, German |
⏰ Availability | 24/7 |
☎️ Helpline | No |
💬 Live Chat | Yes |
❓ FAQs | Yes |
Queenplay Casino Overall User Experience
Queenplay is a casino platform filled with virtual games you play by yourself, as opposed to an online bingo site with chat rooms. So, despite the clear female-first messaging, your gender doesn’t really impact your enjoyment of the site.
Other than the liberal use of pink and the aforementioned messaging, there’s nothing that makes it “feminine”. I’m sure some male players will be deterred, but they shouldn’t be. At the same time, some females will prefer this approach.
Other than extra gaming categories to make it easier to search through the games, there were no issues for me here. Also, I can’t be too critical of the categories, as this is not the only place where I have had such issues–it’s an industry-wide problem.
Is Queenplay Casino Legit?
With licenses from both the UK Gambling Commission and the Malta Gaming Authority, Queenplay is a fully regulated, licensed, secure, and legitimate platform. I had no concerns when using the platform, and I am very confident in its legitimacy.
Reliability of Queenplay Casino
Queenplay aims to help every player with a series of responsible gambling controls, including deposit and loss limits. These are available in the account section. It’s also owned by one of the sector’s biggest operators, Aspire Global, and is supported by top-tier developers and secure payment methods.
How Queenplay Casino Compares To Similar Brands
There are many other Aspire Global casino sites out there, so it’s no surprise that this one gave me a sense of Deja vu. King Casino is one such site, and while it hosts more games than Queenplay, I preferred the theme of the latter, as well as the larger welcome bonus.
FAQs
Still have more questions about Queenplay Casino? Drop me a message using the contact form and I’ll get back to you as soon as possible. You can also find out more information through the FAQs belo
As long as you enter your details correctly and have a credit history, you will pass the verification checks automatically due to the casino’s soft credit check process. If this fails, such as if you don’t have much of a credit history, the casino will ask you to submit supporting documents.
No, there are no apps for either iOS or Android at the time of writing.
No. There is a live casino, scratch cards, and some other interactive titles.
There is a loyalty program for non-UK players, but you’re out of luck if you’re in the UK.
Yes, and you can collect the welcome package bonus even if you have joined the casino’s sister sites. However, if you have self-excluded from other sites in the network, you will be excluded from this one, as well.