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PlayToro Casino Review

star-rating 4.2/5
If PlayToro seems familiar, it’s because it’s operated by SkillOnNet, a brand with its fingers in many pies, including big UK brands like PlayOJO. The site launched in 2020 with UK and Malta gaming licenses, and it keeps players busy with promotions and 3,000+ games.
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Quick casino info

Founded

2021

Owner

Titanium Brace Marketing Ltd

Game Providers

ELK Studios, NetEnt, Play n GO, Pragmatic Play, Evolution Gaming

Slots Amount

2500

Support Email

[email protected]

Min Deposit

€ 10

PlayToro matched my first deposit 100% and gave me 25 free spins with a value of 20p, double what I’m used to getting elsewhere. It got things off to a good start, and the huge games room and excellent loyalty/VIP scheme kept the momentum going.

There are areas that could be improved though, and I’ll discuss them in my PlayToro review as I pick apart the site’s bonuses, security protocols, games, payments, and customer support.

Valentino Castillo

Online Casino Expert

Valentino Castillo

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Playtoro hp

Pros & Cons

Despite offering over 3,000 titles, the games room is one of the areas that could be improved, as that’s a lot of games to browse without the assistance of dedicated categories and filters. These issues aside, the site has excellent bonuses and the support of a big operator, but it’s letdown by slow customer support.

Pros
  • Thumbs-Up Big welcome bonus
  • Thumbs-Up Loyalty/VIP scheme
  • Thumbs-Up Low minimum deposit
  • Thumbs-Up Over 3,000 casino games
  • Thumbs-Up Live casino
Cons
  • Thumbs-Down Limited live chat availability
  • Thumbs-Down Needs more categories for its games room
  • Thumbs-Down Slow customer support

How to Open an Account at PlayToro: My Experience

I have an account with other SkillOnNet casinos, so after clicking the red “Sign Up” button, I was asked for my phone number and date of birth to expedite through Quick Registration.

I also tried another phone number so I could see how it works for complete newcomers to SkillOnNet. Here are the steps you must follow:

  1. Complete the first page (phone number and DOB) even if you’re not going through Quick Registration
  2. Click “Continue”
  3. Enter your full name
  4. Enter your DOB and gender
  5. Input your email
  6. Enter your phone number
  7. Start typing your address and select it from the list
  8. Choose a username and password
  9. Select whether you want deposit limits
  10. Confirm you’re over 18
  11. Agree to the terms and choose your marketing preferences

Verified PlayToro Bonus Offers

playtoro promotions

The PlayToro Casino welcome bonus matches deposits of £10+ 100% up to a maximum of £100, with 25 free spins thrown in. It’s a good bonus, but the loyalty scheme was even more impressive.

Other bonuses were also offered to me after I signed up.

How I Claimed PlayToro’s Welcome Bonus

I deposited £10 using Visa, which was enough to qualify for the 100% matched deposit bonus up to £100. I also collected 25 free spins on Wild Toro slots. Free spins often have values of just 5p to 10p, but these ones come with a value of 20p each, and there is no win cap.

PlayToro Casino

star-rating 4.2/5
2500

Games

100% up to €100 + 25 Free Spins

Other bonuses I found at PlayToro

Bonus Type

Is it Available?

Bonus Information

No Deposit Bonus

N/A

Birthday Bonus

N/A

Loyalty Bonuses

Daily Picks and the Prize Twister promotion give active members a chance to collect regular free spins and bonus credits.

Loyalty Bonuses

Slots and live table game tournaments with prizes of cash, bonus credits, vacations, and electronics.

Refer a Friend

N/A

VIP Scheme

A six-tier scheme packed with rewards and perks, including premium gifts and a personal account manager.

Unavailable bonuses at PlayToro

There were no refer-a-friend promotions or no deposit bonuses when I checked, but there are provisions for both in the bonus policy, so they may appear.

Wagering Requirements at PlayToro

The 30x wagering requirement applies to the bonus and deposit amount, so rather than needing to clear £300 to turn my £10 deposit and £10 bonus into cash, I was asked to meet a huge £600 target. The same goes for free spin winnings, which are fixed at 60x.

Slots I Played at PlayToro

I’ll be honest, despite PlayToro Casino offering over 2,500 slots, my first 20 minutes on the site was spent playing Starburst and Book of Dead, classics I’ve played many times before. I ventured into newer territory after that, though, and there was a lot to discover.

How I Selected and Played The Best Slots

I went straight to the “Jackpots” section to play some featured games with progressive jackpots. The categories and filters are poor, so after I finished here, I resigned to browsing a seemingly endless list of thumbnails, looking for excusive games, as well as anything that stood out as being new and interesting.

The large selection made it interesting, but the limited categories mean it will be frustrating if you prefer specific slot types, themes, or features.

Progressive Slots at PlayToro

The progressives I encountered in the “Jackpots” section included Jackpot King games from Blueprint Gaming, such as Big Bass Bonanza. Other jackpots and jackpot systems were available, but these were the highlight for me.

Games Section at PlayToro Casino

Playtoro slots

The 3,000+ casino games is a big selling point, but it’s something the site isn’t consistent with. I found several mentions of “2,500 games”, as well as one for “1,500” games. As far as I can tell, there are 2,500+ slots and about 500 other games. I can only assume the “1,500” mention is old.

Of the developers supplying these games, Blueprint Gaming caught my eye the most, but there are other big names:

  • NetEnt
  • Play’n Go
  • Pragmatic Play

Casino Table Games

I prefer live table games, but if you enjoy the occasional RNG/virtual table game, you will be disappointed. Most of the table games here are live dealer titles.

PlayToro Live Casino Games

Evolution Gaming is the brand that kick-started the live casino revolution. It’s also a personal favourite of mine, so I was very happy to see all of its games—including new games and series like Lightning and First-Person—in the live casino section. I found multiple variations of:

Deposit and Withdrawal Methods Available

At a time when many casinos are excluding web wallets like PayPal from welcome bonuses, it’s good to see that PlayToro Casino hasn’t followed suit. I used Visa for my first deposit but tried PayPal as a payment method thereafter. Neither gave me any issues, and the minimum deposits and withdrawals were just £10.

I had to wait a couple of days for my Visa withdrawal, but my PayPal cashout landed in under 24 hours.

Deposit Methods & Processing Times

Deposit Method

Min. Deposit

Max. Deposit

Processing Time

Mastercard

£10

N/A

Instant

Visa

£10

N/A

Instant

Apple Pay

£10

N/A

Instant

PayPal

£10

N/A

Instant

Withdrawal Methods, Limits & Processing Times

Withdrawal Method

Min. Withdrawal

Max. Withdrawal

Processing Time

Mastercard

£10

N/A

2+ Days

Visa

£10

N/A

2+ Days

Apple Pay

£10

N/A

2+ Days

PayPal

£10

N/A

24 Hours

My Experience Withdrawing Winnings At PlayToro

At no point was I asked to verify my details, but I also never exceeded a withdrawal of £20. Most sites, PlayToro included, perform soft credit checks on registration, and this is usually sufficient. That seemed to have been the case for me with PlayToro, but if you’re withdrawing lots of money or have a limited credit report, you may have a different experience.

PlayToro Mobile App

I found PlayToro mobile apps on both my Android and iPhone devices. They worked fine, and they seem to be updated regularly.

However, the Google Play version shows just 500+ downloads and no reviews, and there have only been a few thousand downloads on the App Store, suggesting they’re not the most popular way to play. It’s a very low number, considering both apps are linked in the website’s sidebar.

Did PlayToro’s Customer Service Resolve My Issues?

I could only use live chat after logging in, and as my first test was in the early hours of the morning, it wasn’t available. It was fine after that, but I don’t agree with restricting this service to logged-in users—what happens if there’s an issue and it won’t let me log in?

Email support would presumably step in to help, but the quickest response I got through email was after 24 hours, and one of my emails went completely unanswered.

Contact Methods

Information

🌐 Languages

English, German, Spanish, French, Finnish, Norwegian, Russian

⏰ Availability

6 am to midnight

📧 E-mail

[email protected]

☎️ Helpline

No

💬 Live Chat

Yes

❓ FAQs

Yes

How PlayToro Compares To Similar Brands

PlayToro is run by the same brand behind the well-known and highly rated PlayOJO. It has a lot of similarities, including thousands of games. I preferred the loyalty scheme and welcome bonus on PlayToro, but these sites are very similar, and if you’re a fan of one, you’ll like the other.

Reliability of PlayToro

This review wasn’t the first time I had heard of PlayToro. The brand has been around since 2020, and as it’s operated by SkillOnNet, I was assured that I was dealing with a trusted and reliable brand.

Is PlayToro Legit?

I was very impressed with PlayToro’s responsible gambling tools. It’s one of the few casinos that has asked me to create deposit limits during the registration process. Other tools were also available in my account, including a self-exclusion.

PlayToro Reviews and Ratings: What Do Players Say?

PlayToro Casino holds a poor 1.6/5 rating on Trustpilot. It’s a claimed profile, so at some point they have tried to request and manage reviews, but they seem to have given up, as they haven’t responded to all negative reviews and there has been very little action over the past year.

Alongside the usual complaints about bonuses (from misreading/misunderstanding the terms) and “rigged games” (a complaint you’ll find on all casinos, even though they are licensed), there are some issues with customer service.

These are understandable, as I experienced similar problems myself, as noted above. However, most of these negative reviews were from a couple of years ago, and they seem to have improved—albeit only a little—since then.

Conclusion

I loved the welcome bonus on PlayToro Casino and was even more impressed with the loyalty scheme and loyalty bonuses. The gaming selection was excellent, too, although it needs to be better structured, in my opinion. A few more categories/filters would have really elevated my experience.

I definitely recommend checking out PlayToro Casino—be sure to check your loyalty status straight away and look for those daily promotions.

FAQs

I tried to include all the details in the review, but you can check the FAQ section for more or send me your questions via our contact form.

Live chat is the best option, but it’s only available when you’re logged in.

Email support is, but it may take them a day or two to reply. Live chat is unavailable from midnight to 6 am GMT.

All players are added to the program at the bronze level.

These are invite-only, and the casino doesn’t specify the requirements. These levels are usually reserved for high rollers, so if you’re depositing and wagering a lot, you may be invited.

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Valentino Castillo, a trusted expert in online casinos, provides comprehensive and unbiased reviews to empower players. With insights on winning strategies, no wagering casinos, mobile and bitcoin casinos, as well as the best RTP and new casinos, Valentino helps players make informed choices. His expertise enhances the overall gambling experience, ensuring players can navigate the online casino landscape with confidence.

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