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King Casino
4.7/5Founded
2019
Homepage
https://www.kingcasino.com/
Owner
Jupiter Gaming Ltd
Slots Amount
1000+
Game Providers
Big Time Gaming, Games Global, Thunderkick, iSoftBet, Play n GO, 2by2 Gaming, Evolution Gaming, Ainsworth Gaming, Blueprint, ELK Studios
Support Email
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King Casino has a lot of potential, and I think it has lived up to most of that. The gaming range is extensive, the bonuses are great, and it doesn’t falter when it comes to payment methods. But there are some areas where it fails, including a lack of originality.
King Casino is part of the beloved AG Communications brand. It holds gambling licenses in the UK and Malta, gives players access to the latest games from the best developers, and goes all-out with its promotions.
There are some downsides, though. In this review, I’ll highlight the pros and cons of this casino, covering everything from the usability of the platform to its bonus offerings, games, and banking options.
Pros & Cons
King Casino is a near-perfect casino operated by a brand that I greatly respect and trust. The gaming selection is great, and while the layout is simple, it gets the job done. I had no problems with regard to payment options or bonuses, either. If I have any issues with this casino, it’s the fact that the design is generic and looks the same as all of its sister sites.
There are also unpolished areas of the casino, as well as sections that lack originality, as they are the same across the operator’s network.
It is an excellent site, but it could have been the true king of UK casinos, and it fell short.
- Great selection of bonuses
- Over 1,000 casino games
- Wide variety of live dealer games
- Complete mobile support
- Support hours are not 24/7
- Rewards program not available to UK players
King Casino Login – How to Sign Up
I was able to sign up for a King Casino account in just a couple of minutes. Players seeking to do the same just need to follow these simple steps:
- Click the red “Join” button in the top corner of the screen
- Choose a username and password
- Click “Next”
- Enter your address and contact details in the next window
- Click the boxes to choose your marketing preferences and confirm that you are over 18
- Click “Submit”
- Confirm your e-mail address
After completing these steps, you are ready to make your first deposit. Just make sure that you check the available bonuses first and have a read through the terms and conditions.
King Casino Bonuses
I have always found sites from AG Communications to be excellent when it comes to bonuses and promotions, and King Casino is no exception. There are a plethora of offers available, from the occasional giveaway and slot tournament to VIP rewards and more. And it all kicks off with a pretty solid welcome bonus.
King Casino Welcome Bonus
The first time I deposited on King Casino, I was rewarded with a 100% boost and 20 free spins. I kept my deposit small, but I could have upped the ante all the way to £150, and they would have matched me every penny of the way.
This offer is only available to new players making a first-time deposit, and it requires a minimum of £20. It’s a little higher than the average, but it will still remain within reach for the majority of players.
The spins are fixed to the Book and Dead slot from Play’n Go, and considering this is one of the most popular slot games in the United Kingdom, that should also please most players.
Second Deposit Bonus
After clearing my first deposit, I was offered a second. This one was a smaller matched deposit bonus of 50%, and it came with a cap of £100, as well as 30 spins on Starburst from NetEnt.
King Casino No Deposit Bonus
All bonuses currently available at King Casino require a deposit. Active players can collect free spins and wager-free spins (see below), but these require players to have recently deposited/wagered.
King Casino Loyalty Bonuses
I have good news and bad news when it comes to loyalty programs on King Casino—there is a rewards scheme, but it’s only available for non-UK players. I’m not sure why this is the case, and as someone who appreciates a well-structured rewards program, I find it a little frustrating. There are some regular reload promotions, tournaments, and other offers targeted toward active players, though.
Wager-Free Wednesday
All players who have deposited at least £10 during the week can collect 5 wager-free spins on Book of Dead. As the name suggests, these spins don’t have any wagering requirements, so all winnings are automatically converted to cash and can be withdrawn as required.
Tournaments
I love a good gambling tournament, especially when they award points based on win multipliers. There are several such tournaments available on King Casino, as well as some high-roller tournaments where points are based on total wagers. These change every month or so, but the one active at the time of writing offers a £2,500 prize pool and a £500 top payout, making it a good representation of what these tournaments have to offer.
They are also free to enter.
Wagering Requirements
I love the fact that King Casino has fully embraced wager-free spins and bonuses. These are not universal across the site, but they make enough appearances to appease players who get frustrated with wagering requirements.
When wagering requirements do exist, they are reasonable. The welcome bonus, for instance, has a wagering requirement of just 35x. This is a flat rate for the bonus credits received via matched deposit offers, but with free spin promotions, the rate applies to all free spin winnings combined with the initial deposit amount.
Slots Available at King Casino
The majority of the 1,000+ casino games available at King Casino are slot machines. It’s all of the usual suspects in the UK gambling sector, such as Big Bass Bonanza, King Kong Cash, and Book of Dead, but these combine with plenty of new titles and lesser-known games like Immortal Romance 2 and Wild West Bandits.
Progressive Slots at King Casino
Under the “Jackpots” section of the games room, I found a decent selection of progressive jackpot games, the best of which come from the excellent Blueprint Gaming catalogue. This is the developer that gave the gambling industry the Jackpot King mechanic, one that releases massive 6-figure jackpots through slots like The Goonies and Fishin’ Frenzy, along with several others.
As it hosts games from Pragmatic Play, King Casino also has Drops and Wins jackpots, and there is a section devoted entirely to these games.
Games Section at King Casino
King Casino has several dozen providers supplying its games room. It’s a who’s-who of top gambling creators, including many that have a considerable following in the UK.
I have already highlighted Blueprint Gaming and Pragmatic Play, brands that feature on many top UK casinos, but some of the other names worth noting include Play’n Go, NetEnt, Red Tiger, Yggdrasil, Evolution Gaming, Red Tiger, and Games Global, the latter of which now owns many former Microgaming titles.
Casino Table Games
Both blackjack and roulette have their own categories on King Casino, and these sections are well stocked with dozens of titles each. Most are live casino games, but there are a handful of virtual games too, such as basic variations of European Roulette and Classic Blackjack.
King Casino Live Casino
Evolution Gaming is a beloved force in the online gambling industry. It basically kick-started the live dealer revolution, and it continues to drive it forward. It’s also a favourite of mine, so I’m always happy to see a live casino that lines up live table games and game shows like Lightning Dice, American Roulette Live, Three Card Poker, Funky Time, and Mega Ball 100.
Deposit and Withdrawal Methods Available
I stuck with Visa when making my first deposit on King Casino, but it accepts many other payment methods, including Mastercard, Bank Transfers, Trustly, PayPal, MuchBetter, Astropay, Skrill, and Paysafecard. Most of these methods are fast for withdrawals, but bank transfers and debit cards take a little longer than e-wallets like Skrill and PayPal.
Deposit Methods & Processing Times
Deposit Method | Min. Deposit | Max. Deposit | Processing Time |
---|---|---|---|
Visa | £10 | N/A | Instant |
Mastercard | £10 | N/A | Instant |
Bank Transfer | £10 | N/A | Instant |
Trustly | £10 | N/A | Instant |
PayPal | £10 | N/A | Instant |
AstroPay | £10 | N/A | Instant |
MuchBetter | £10 | N/A | Instant |
Skrill | £10 | N/A | Instant |
Paysafecard | £10 | N/A | Instant |
Withdrawal Methods, Limits & Processing Times
Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Processing Time |
---|---|---|---|
Visa | £20 | £7,000 | 0 to 6 days |
Mastercard | £20 | £7,000 | 0 to 6 days |
Bank Transfer | £20 | £7,000 | 2 to 6 days |
Trustly | £20 | £7,000 | 0 to 4 days |
PayPal | £20 | £7,000 | 0 to 2 days |
AstroPay | £20 | £7,000 | 3 days |
MuchBetter | £20 | £7,000 | 0 to 2 days |
Skrill | £20 | £7,000 | 0 to 2 days |
King Casino on Mobile
My first port of call for mobile casinos is to try the mobile browser version. These dynamic sites are usually slick and streamlined to accommodate smaller screens. King Casino wasn’t terrible in this regard, but it lacked optimisation and felt a little clunky in place.
The apps were better, though.
King Casino Mobile App
The King Casino mobile app is available through the Google Play Store and Apple App Store. The latter has received a few complaints about server issues, but it only has a handful of reviews overall and has undergone a few fixes since the worst complaints. Personally, I didn’t encounter any such issues, so it’s clear that they have been fixed.
There are more downloads and reviews for the Android version, and it holds an average score of 3/5. It’s basically the same app and offers the same streamlined experience. I much preferred using these apps to the mobile browser version, but the layout of the site lends itself better to larger screens, so if I was to return, I’d either opt for using the app on a tablet or stick with the desktop version.
King Casino Customer Service
After visiting the “Contact Us” section of the King Casino website, I was happy to see a notice that declared, “The King Casino support team is available 24/7”. However, that’s not actually the case, and this information is corrected elsewhere. On the payments page, for instance, it notes that the support hours are from 8am to midnight CET, and after being awake during these hours and testing the support team, I can confirm that the latter period is correct.
I am not sure why this discrepancy exists, but players should note that live chat will basically shut down during the early hours of the morning.
Timing discrepancies aside, I found the support team to be very helpful and professional. They dealt with my live chat queries within minutes, and they responded to my e-mails within a few hours. I needed to create an account and log in before I was able to use live chat and get any sense out of the casino, but that’s to be expected, and it applies across most online casinos.
Contact Methods | Information |
---|---|
Languages | English, Spanish, Finnish |
Availability | 07:00 - 23:00 GMT |
Helpline | No |
Live Chat | Yes |
FAQs | Yes |
King Casino Overall User Experience
King Casino looks a little dated and unpolished in places. I’m mainly talking about the menus, terms, and payment pages. It’s no coincidence that this is also where I encountered the aforementioned issue with the support hours.
I have also seen those exact pages, details, and even mistakes several times before, and that’s because the operator has used the same information across most of its casinos. AG isn’t alone in doing this, of course, but I feel that if you’re going to copy content for use across your network, you should put a little more effort into getting it spot on and making sure it looks good.
This is a minor complaint, though, and the fact that I am highlighting minor faults shows you just how much I liked this site and how little of an issue I had overall. For the most part, the navigation was slick, and there were some good categories to help me find what I was looking for. Sure, it could have had a little more gloss and style, but in doing so, it would have lost some of that speed and fluidity while overcomplicating the interface for inexperienced users.
Is King Casino Legit?
AG Communications Limited is the operator behind King Casino. If that name doesn’t sound familiar, it might help to know that the AG stands for Aspire Global. This is one of the biggest gambling operators in the world. Its software is used on countless online casinos, including some of the most popular in the UK.
Of course, being a big brand doesn’t automatically make a site legitimate, but its licenses do. Through AG Communications Limited, King Casino is licensed by the Malta Gaming Authority and the UK Gambling Commission. It also has a presence in Gibraltar. These licenses allow the site to operate legally in the United Kingdom and in many other major gambling regions around the world.
Reliability of King Casino
I always use deposit limits, and I recommend that all gamblers do the same. It’s not just about keeping a tight rein on your spending; it also helps with bankroll management and financial tracking. I was happy, therefore, to see that King Casino has fully accepted its responsibilities in this department and offers plenty of responsible gambling controls, including loss limits, deposit limits, self-exclusion, reality checks, and time-out.
These tools are supported further by King Casino’s devotion to player safety. It uses certified random number generators, only works with trusted gambling developers, and employs secure encryption technology to protect every game and every transaction.
How King Casino Compares To Similar Brands
The loosely connected royal theme on King Casino reminded me of Slots Royale. The gaming selection is also similar, and both are well worth your time. For me, King Casino has the edge in the bonus department, thanks to a plethora of loyalty offers and tournaments.
It’s also similar to Karamba, and that’s no surprise, as it’s run by the same operator and uses an identical template, along with some of the same issues highlighted previously. I like the fact that Karamba has an additional sportsbook, but the King Casino site feels more fluid to me, and it looks much better. The dark visuals are cleaner than the gunmetal grey of Karamba.
FAQs
If you have any more questions about King Casino, get in touch here and I’ll try to answer them for you. The following frequently asked questions may also help.
There is a pending period of 48 hours. That doesn’t mean that it will always take at least 48 hours to process withdrawals, though, and in my experience the processing time is closer to 24 hours. Once that timeframe has passed, withdrawals are processed, and it takes anywhere from a few minutes to several days to finalise the cashout depending on the payment method.
As with all UK online casinos, you will be asked to verify as soon as you sign up. This should happen automatically, though, with the site running a soft credit check. If that fails or additional security checks are required further down the line, more information will be requested.
In my experience, I was verified instantly and not asked for further documents. In fact, of all the casinos I have joined and used over the years, only a couple have asked for more details after those initial verification checks.
Live chat is the best way to get in touch. This option is only available to members who have signed in. It’s fast and seamless, and I found the casino staff to be very professional and friendly at all times. If you have a simple issue or just need to find some terms or other information, check the FAQ section first.
Yes, there is a rewards program, but it is not available to players in the UK. It’s a little harder to run these types of promotions in the UK, and it seems that King Casino has just pulled the plug rather than trying to find a way around those difficulties.
Skrill is included on the list of accepted deposit and withdrawal options. Neteller is not.
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