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JackpotJoy UK Casino Review
3.9/5Quick casino info
Founded
2002
Owner
JPJ Group
Website
Game Providers
Betsoft, Big Time Gaming, EGT (Euro Gaming Technology), Games Global, NextGen, Novomatic, Play n GO, Fugaso, Push Gaming, Quickspin
Slots Amount
1000+
Support Email
Min Deposit
ÂŁ 20
- Exclusive bingo and slot games
- 24/7 customer service
- Interesting regular promotions
- Almost no third-party game developers
- Confusing FAQ
Jackpotjoy is the number one destination for all bingo lovers! While there is a variety of other games on offer, including slots and table games, the focus clearly lies in delivering a satisfying bingo experience.
You might have seen a TV ad with their most recent brand ambassador Patrick Joseph âPaddyâ McGuinness, a famous English comedian that seems to fit the role. He appeared in shows like Top Gear and Take Me Out.
Jackpotjoy isnât really meant for the regular casino player in particular. They do offer casino games but itâs mainly a social place for players to meet and play bingo together. Thatâs why they emphasise their chat capabilities and tournament features.
In terms of slots, there is a sizeable selection but since they are mostly provided by one developer, that in itself isnât a reason to sign up. Instead, Jackpotjoy has many big bingo jackpots and instant-win promotions that are worth a look.
JackpotJoy Promotions and Bonuses
Apart from the Welcome Bonus, Jackpotjoy offers several regular weekly and monthly promotions like:
- raffles,
- prize pools,
- JackpotJoy Box Bonanza giveaway, and
- side games in the chat rooms.
The hosts interact with you and can even give you prizes and organise side games inside these chat rooms. Alternatively, you can take advantage of referring a friend to get some extra rewards and after some time, you can become a loyal player with VIP benefits. Please gamble responsibly.
Jackpotjoy Welcome Bonus for Bingo Lovers
The JackpotJoy welcome casino bonus is a package deal of bingo tickets or free spinswith no wagering requirements.
For your first deposit you get ÂŁ50 in Bingo tickets OR 30 wager-free spins for Double Bubble (1p per spin)
Instead of placing wagering requirements, Jackpotjoy asks you to make the minimum deposit of ÂŁ10 and play the full amount before the bonus is yours. Compared to the usual wagering requirements between 30x and 40x, playing with ÂŁ10, is very fair â especially since you can win using this money and get to keep your winnings.
Significant terms and conditions:
- 18+ new members only. You must opt in.
- Min ÂŁ10 deposit & wager.
- 30-day expiry from deposit.
- Free Spins on Double Bubble.
- 1p coin size, max lines.
- Bingo: Advertised ticket value based on ÂŁ1 tickets.
- Game availability & restrictions apply.
- Read the full T&Cs.
Wagering Requirements
Apart from wagering at least ÂŁ10 in cash on any games, there are no extra requirements. You play and itâs yours.
Jackpotjoy Casino Bonus Codes
You donât need a bonus code to activate any bonus or promotion on the site. Simply follow the offer links and follow the instructions. If for some reason you have a code, you can use it upon opening your account or later when depositing.
Chat Games and Room Credits
These are little games that the host comes up with and they can be something as simple as typing something into the chat first or guessing games, a quiz, etc. Regardless of the game, the Chat Host will always explain the rules beforehand. You can win 9 Chat games in a 24-hour period.
Playing these side games are fun and on top of that, you can also win Room Credits. From time to time the host may add a small amount to the balance of everyone in the room, it could be part of a promotion, to celebrate something, or simply because they felt like it. We all love some freebies, right?
Refer a Friend to Get Rewards
You can invite a friend to join you at Jackpotjoy and by doing so you can get a reward. When you refer someone, they must fill in the registration form mentioning your referral. Then they need to deposit and meet a ÂŁ40 wagering requirement by playing on the games available. After that, you can receive your rewards.
Can You Play Free Games on Jackpotjoy?
It may sound a bit awkward for a UKGC casino but Jackpotjoy has some games available for free if you meet the requirements, obviously.
You can win up to ÂŁ1,000 and grab up to 50 Free Spins in one of the 4 games available â in this specific one, you must have wagered at least ÂŁ2 in the last 7 days and made 1-lifetime deposit of ÂŁ10 to play. To be sure, always read the terms and conditions before playing.
Does Jackpotjoy Offer Any VIP Benefits?
Their VIP team review accounts as an ongoing process to see which members qualify for VIP status. They will let you know by email or phone if you qualify, and they will send you a welcome email with more information about the exclusive VIP bonuses, events, and promotions. VIP rewards are designed for players who can afford to play with regular, high wagers. Not everyone can be a VIP, please gamble responsibly.
They give back to you for your loyalty through the Box Bonanza, which is basically 3 boxes with a chance of winning fantastic cash prizes, bonus spins and bingo tickets. You can find them from time to time in your account, so keep an eye for it.
Top 4 VIP benefits include:
- VIP-only exclusive promotions
- A dedicated VIP Account Management team
- Regular VIP Box Bonanza games with the chance to win cash prizes
- The chance to win a cash prize on your birthday, and gifts at Christmas
VIPs also have the chance to be invited to prestigious group events.
Top 5 amazing events one can enjoy:
- Ladies Day at Royal Ascot
- Top international rugby games
- Cheltenham Gold Cup
- Summer and Winter VIP Parties
- VIP-only luxury holidays
JackpotJoy Account – How I Signed Up
When I signed up for JackpotJoy, the process was quick and easy. Hereâs a breakdown of how it works:
- Visit JackpotJoy’s site.
- Click on âJoin Nowâ. You will be asked to enter your basic details, including email address, title, full name, and date of birth. I also had to select my preferred currency, which helped track my balance in the way that suited me best.
- Next, create a username and password.
- Finally, provide your home address, phone number, and answer a security question. Thereâs also the option to add a promo code if you have one, and to confirm youâre over 18.
- Once done, agree to the terms, and your account is good to go!
Payment & Processing time
Jackpotjoy casino accepts deposits from the following methods:
- Visa (including Electron)
- Paysafecard
- Mastercard
- PayPal
- Maestro (only for the UK)
There is a limited number of payment methods available and most of them have a quite fast withdrawal process. Withdrawals via E-wallets can show up in minutes, while debit cards can take 1-5 days to be completely processed.
Note that PayPal and Paysafecard cannot be used as a first deposit method but will be available for the second and subsequent deposits. If not, simply drop a message and their Customer Support will look into it.
When referring a friend, their first deposit cannot be made using Paysafecard because they wonât be able to trace it and link it to you in order to reward you, so let them know that.
Are Jackpotjoy Payments Secure?
Jackpotjoy casino utilises SecureCode and Verified by Visa, which are services that enhance your existing cardâs security. A private code gives added protection against unauthorised use of your card when you make payments at Jackpotjoy. There are not many details but since theyâre licensed by the UKCG, they expected to use encrypted protocols to transfer payment data.
As a standard practice for casinos under UKGC regulations, upon your first withdrawal, their compliance department will get in touch asking you to provide basic identification. Other additional checks may occur to make sure you and your account are safe at all times.
Jackpotjoy Casino Games
Jackpotjoy casino portfolio is not the biggest of all since their focus is mainly on Bingo products but there is a sizeable collection of slots designed by Gamesys exclusively for the site, and Jackpotjoy has slowly started adding NetEnt classics. While casino players wonât go head over heels here, fun is something ever-present within the existing selection.
There are more than 100 online casino games available for players and a wide variety of bingo games, scratch cards and a bunch of promotions to balance everything in a way that helps soften the blow of not having the most common and well-established casino game providers.
A good number of Bingo games have a jackpot prize attached and itâs simply marvellous because you probably wonât find a comparable number of Bingo jackpot games like these guys here.
Here are the 6 Jackpotjoy game types you can expect
- Bingo in both 90 ball and 75 ball variants
- Bingo royale
- Slots
- Table games
- Live casino
- Scratch cards
Jackpotjoy Live Games
The live casino selection has all the basic games provided by Evolution Gaming, so you can expect a seamless and joyful experience at all times. While there is not a massive selection on the display, you can definitely have fun with blackjack, baccarat, poker, roulette and even the random games like Deal or No Deal.
Is Sports Betting available at Jackpotjoy?
Ponies and hounds wonât be found here since thereâs not a dedicated section for sports betting. Theyâre all about bingo, remember?
Can You Play Jackpotjoy on Mobile?
Jackpotjoy is available to play on a mobile using both Android or iOS, their website is fully responsive and almost all the games should be displayed fine on your screen. Until now thereâs not a dedicated Jackpotjoy casino app though. Just make sure your mobile is updated with the latest operating system version to avoid security issues.
How to Contact Customer Support?
They do have excellent customer service and itâs available 24 hours a day, seven days a week via telephone, email and live chat, however, video chat is available. You can find it in the websiteâs help section, where you can also find answers to all frequently asked questions. We have to point out that the existing FAQ is not the easiest one to find answers but do the job if youâre a bit patient.
3 Ways to Contact Jackpotjoy Customer Support:
- Phone: 0800 458 0770 (calls are free)
- Fill out the email form
- Live Chat
Additional Information
The website Jackpotjoy casino is part of the JPJ Group plc, which is an online gaming holding company originally founded as The Intertain Group Limited. They own and operate a few companies and sites, including Vera&John, Costa Bingo and InterCasino.
They operate mainly in the UK but have a foothold in many countries where gambling is legal, which comprehends several European countries. The JPJ Group plc have shares listed on the standard listing segment of the Main Market of the London Stock Exchange, while the Exchangeable Shares are listed on the Toronto Stock Exchange.
This alone would give peace of mind to players because apart from being regulated by the UK Gambling Commission, theyâre listed on the Stocks, so they definitely wonât risk that trying to fool players.
How JackpotJoy Compares To Similar Brands
JackpotJoy is impressive in its number of features, including its friendly interface, a wide variety of slots and table games, and high-stake promotions. The gaming library contains the most prominent names of well-known game developers. Additionally, JackpotJoy has a loyalty program that rewards its frequent customers with unique bonus offers and specially designed promotions towards player retention and satisfaction.
In comparison, 21.co.uk Casino features a sound number of games and good welcome bonuses; however, the ongoing promotions are less diverse compared to JackpotJoy. As much as it stands above others in terms of offering various payment options, the gaming experience, in general, can become less motivating as the loyalty program is less vibrant.
Atlantic Spins is visually appealing and provides a good number of games, though not as feature-rich as JackpotJoy. The welcome bonuses offered by Atlantic Spins are on par with those of its rivals, though perhaps fewer ongoing promotions would keep the players interested for more extended periods.
While unbeaten at bingo, for casino players there are simply better options around, especially since Jackpotjoy doesnât involve many third-party game developers. They do not offer some of the popular payment options and placed a maximum withdrawal limit that might discourage some high rollers. I honestly believe they should offer more providers and more casino games to players. By increasing the portfolio they would attract regular players to their bingo rooms while catering for the ones that prefer slots or table games. In fairness, they do meet players half-way by offering a bunch of regular promotions with great rewards for winners.
Online Casino Expert
6+ Years of Experience
Bachelor of Science in Interactive Media
55 Articles
Valentino Castillo, a trusted expert in online casinos, provides comprehensive and unbiased reviews to empower players. With insights on winning strategies, no wagering casinos, mobile and bitcoin casinos, as well as the best RTP and new casinos, Valentino helps players make informed choices. His expertise enhances the overall gambling experience, ensuring players can navigate the online casino landscape with confidence.
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